We our proud of the quality of work and cleaning service that we provide. Testimonials have been provided to us from our clients on Google Reviews.
Google Reviews as of Sep 2018
First of all i would like to start by saying thank you to Warren, for such an amazing service and outstanding customer service skills. My call was answered immediately, Warren listened to my concerns, answered questions, explained the process in detail, and based on urgent situation has found an appointment on the same day, and most importantly beautifully cleaned our carpets and fixed what another company has failed to do properly (Stain Busters -left our carpets more stained after the job completion).
I am glad to say that Warren was very professional and came on time, the carpets look brand new, stain free and are deodorised. Thank you Warren, we are so grateful!!! I would definitely recommend this company to everyone!!!!
Thank you Lachlan.
Was very helpful friendly and highly recommend.
2 things i always like in a service, good service and punctuality, these guys get 5 stars for both.
AMAZING SERVICE!! I needed my carpets cleaned quickly as we had visitors arriving spontaneously, he was more than happy to oblige. Speedy service and our carpets look INCREDIBLE!! Could not recommend highly enough. Thank you Warren!
Great Job done on carpets for Bond Clean. Thank you
Thank you carpet surgeon for your professional team to service and product will pass on yr great work to my friends cheers ????
Allison and William Ewens
Great results, speedy friendly service. Thanks a lot!
You cleaned our carpets much more thoroughly than the previous people we had. Very punctual, very pleasant.
Good value and a great job……was a hot day too and the chap did well to get the job done without cutting corners.
Quick response to a quote request and even quicker response to getting the job done once the quote was accepted. Quality job received for a competitive price. Fully recommended for any carpet cleaning or pest control.
Fantastic service – very powerful machine compared to most – definitely worth storing number on my contacts ☺️
Thank you Warren for saving my niece $1550.00 by cleaning her carpets. When moving out of her rental unit, Stacey hired the carpet cleaning company recommended by the agent. When this company arrived to clean the carpets they said it had too many unmovable stains and the carpet would have to be replaced costing $1800.00, which being a single mother with children she could not afford. In desperation she called your company to try to save the cost of replacement.After your clean the comment from the agent was, “many thanks for your effort with this carpet”. Crystal (the property manager) reported the carpets looked amazing. Stacey also commented that you did an incredible job and wouldn’t hesitate to recommend you to her friends. So, a big thank you.
Our carpets hadn’t been cleaned professionally for over 5 years. We tried our own and supermarket machines and thought it was doing an ok job until we tried The Carpet Surgeon, WOW what a difference. They looked and smelled amazing I will definitely be using you guys yearly from now on. Great Service
I was very taken with the quick response & superb job done by “Carpet Surgeon & Pest Control” and have no hesitation in recommending them to anyone requiring a good job done & very promptly.
Excellent service,! Really happy. Carpets came up like new. Would definitely recommend
The carpets smell amazing and they came up better than I expected.
Great Service – Great Prices!
Harcourts Runaway Bay is a busy and professional office, operating a successful and large rent roll. It is paramount for the smooth operation of our office to be able to rely on our maintenance professionals. The Carpet Surgeon Carpet Cleaning and Pest Control is one such qualified expert that we use repeatedly for all our carpet cleaning, upholstery, pest control and tile/grout cleaning. Their staff is proficient, adept and prompt to whatever job we require assistance for. Our property management department is consistently confident that for a superior result in carpet cleaning, we only use The Carpet Surgeon . We have witnessed the removal of some really tough stains and seen filthy carpets renewed to a very presentable condition. Our staff, owners and tenants have always offered exceptional feedback from any services undertaken. We would have no hesitation recommending The Carpet Surgeon for any Pest Control and Carpet cleaning maintenance you require.
I have used Warren from Coast Wide Carpet Cleaning for almost 2 years now. We have absolutely no problems in recommending them to any other agency who would like to use The Carpet Surgeon. Warren and his team are always on time, professional and provide an exceptional clean every time. I have never had to recall them for any work (Unlike other agencies that I have previously used)
My experience with this company has been wonderful. Our carpets are getting on the old side and we were considering replacing. We decided to try one more clean before guests arrived for Christmas. No longer are we going to replace! Carpets look brand new after an amazing clean by your company. Absolutely brilliant! Thank you Warren and the team. Best Ever.
The Carpet Surgeon has been our go-to for all our carpet and sofa cleaning needs. They have been efficient and have done a great job bringing our carpets back to life. Highly recommend them.
I had a stubborn stain that didn’t come out even after being clean by a different carpet cleaning company so I brought in the Carpet Surgeon and he got it removed for reasonable price!!! Over the moon, can’t thank Warren enough.
These guys did a fantastic job after another company did an inferior clean that left our carpet smelling like wet pets. Carpet is now fresh and just how you would expect clean carpet to be. Came same day with a last minute call. I will definitely use these guys again and refer them to my friends. Not all carpet cleaners are the same or do a job this good.
Reliable, friendly and flexible. A great job done thanks!
Without question the best carpet cleaning company on the Gold Coast – if not Australia. The standard of service is second to none and I highly recommend The Carpet Surgeon if you actually want truly clean carpets. Warren’s a magician – I’ve seen him get stains out of carpets I thought were beyond help. In managing rental properties we come across lots of challenging cleaning jobs and no-one has been able to compete. I rarely take the time to write reviews but The Carpet Surgeon Carpet Cleaning are definitely worth recommending.
Warren and his guys have always been great, been using them for years. They make my my carpets, rugs and furniture beautiful and clean again (no thanks to the dogs!!).
Thank you for great service and fantastic carpet clean. The carpets came up as new.
Great service! And got the carpets looking AMAZING! I will definitely be using them again.
Fantastic customer service and my carpets have not looked like this since the place was brand new!! Very speedy booking process- was able to book in for the following day! Have tried other companies but this is by far the best outcome I have had with any carpet cleaning company! 5 stars!
I normally don’t do reviews but I’ve used this company for 3 years now. They are the only people we trust. No more price shopping for me, we know it will be done right the first time. In one word PERFECT!
Jan Clarke Great service great Job……………. Thank you
I had my carpets cleaned by one of the guys from The Carpet Surgeon, he did a great job and I’m so happy he managed to get them looking like new again. I’d definitely recommend them!
The only carpet cleaner we use. A+
Great service, friendly & professional. Removed unusual & stubborn stains.
If your grout is looking dark and dirty, call these guys! I was thinking of re grouting, then stumbled across the carpet surgeon. They cleaned my tiles which made all grout lines look brand new again in a matter of hours. To remove my old grout then re grout again would have taken me at least 3 days, not to mention a house full of dust. I highly recommend calling the carpet surgeon before you consider re grouting.
Friendly Service, reasonable rates. They do a great job.
Very happy with the service from these guys!! Very friendly and easy to work with! They were able to do my bond clean and carpet cleaning at very short notice. They did a great job! Thank you
Awesome job on both carpets and couches. Very polite staff. Excellent service. Highly recommended.
I have used many carpet cleaning companies over the years and have never been satisfied with any of them until I called The Carpet Surgeon Carpet Cleaning. It is very rare to find companies who truly care about their customers, and I must say The Carpet Surgeon is one of those companies. I can’t say enough good things about them. I had flooding due to a burst pipe. I called The Carpet Surgeon and I’m sure I sounded desperate. They came when I asked them and they cleaned and dried out my carpets. I was so pleased with the quick service and professionalism. Thank you Guys.
Had my carpets steam cleaner today, carpet surgeon did a lovely job, great customer service, fast, friendly and good pricing. Thankyou!
We are really impressed by The Carpet Surgeon Carpet Cleaning & Pest Control. They were professional, attentive and the results to our shag pile rugs were amazing. Warren and his team are prompt and friendly with reasonable prices and quick turnaround. Well Done.
Thank you for the great job you did on my carpets … very impressed!
I am just writing to thank you for your carpet cleaning services. I called Monday (5th May) morning and there was no reply so I actually hung up. Within 30 seconds I was called back by Karen (I think, sorry). She was so professional and understanding on the phone and fitted us in at such short notice, I was extremely grateful. The technician was booked for 3pm Tuesday (6th) and James (I’m so sorry if I got his name wrong) rang and said he was running 15 minutes late and was so polite and apologetic. What a wonderful young man you have working with you. He was extremely professional and very thorough. He did an outstanding job on our particularly ‘difficult’ and old carpet. My husband and I were so impressed by him that I had to let you know. It’s so rare to find professionals like him on the coast these days that provide such wonderful service. Please forward our appreciation to him and let him know that we were absolutely thrilled.
Just wanted to say a HUGE thanks for helping me out yesterday at such short notice. You guys did a fantastic job and will recommend to everyone.
Outstanding! Nothing better than dealing with a company efficient and professional from booking thru to the job completed. Thanks Carpet Surgeon for making my departure from my Labrador apartment easy peasy! 10/10
Caroline Van pypen
Great Company- Reasonable Rates- reliable & professional service- Highly Recommended
I was told numerous times by other cleaners that my carpet had severe water damage spots (that were permanent) so I was skeptical when Warren mentioned that he may be able to remove them..sure enough HE DID IT!! Our carpets were left superrrrrrrrrrrrr clean, fresh, and pleasant smelling! thank you!!!! I will most definitely be using this company again!
Did an outstanding job on our cream coloured carpet. Highly recommend these guys. Great service, very reasonable price. When your carpets are dirty and stained, these guys will get them looking great again.
The guys at Carpet Surgeon did a great job on my move out carpet and pest in Ormeau. They were friendly and great to deal with on the phone, even when I ha to change my booking date. The technicians arrived on time and were very friendly and great with advice! They got the job done quickly and the carpets came up very clean. I highly recommend them!
I am absolutely blown away with the Job Matt did for us , we have had several other carpet companies not be able to get our stains out and I must admit I really did not think you would, but sure enough Matt was right and it sure did come out. I cannot thank you enough and Matt who was great to deal with , I will and have already recommended the Carpet Surgeon to other people. Thank you will defiantly be using you again! Thank you once again for the amazing job!
Recently I had two lounge suites an ottoman and two rugs cleaned and was very impressed by the end result, as we had cat hair quite badly on all surfaces. The lounge and ottoman were vibrant again and the rugs were soft under foot everything had a freshness after the clean. I wouldn’t hesitate to refer The Carpet Surgeon to family and friends. Thank You.
Great service, friendly team members and well priced. Thank you 😊
I had a horrible experience moving into a new place that had not had their bond clean done by the day I was moving in. The carpet surgeon crew were there within an hour and the place looked brand new and were still finished before my removalist arrived. I could not have been happier. Seeing these results, I then booked them for the rental I was moving out of. The new tenant called the real estate to pass on her details to me JUST so she could find out who I’d booked for the clean as she could not believe how brand new the place looked since her inspection. I have used them several times since for my investment properties since – I could not rate their cleaning or customer service any higher. I refuse to use any other company – none even come close.
I have been using Warren, The Carpet Surgeon for many years now and I am always impressed by the whole process, from phoning to make the appointment, his promptness, his friendly approach and his excellent finished product. If ever anything is amiss, which is rare, he is right back to resolve it too. Thank you Warren.
THE BEST tile cleaning job ever..our foyer tiles looks like new
The Carpet Surgeon Carpet Cleaning and Pest Control is our preferred carpet cleaning and pest control company as they are extremely diligent in all aspects of carpet and pest control. The Carpet Surgeon liaise very well with tenants regarding what treatment is required and fits to tenants and Agency time frames. I would recommend The Carpet Surgeon to anyone requiring a professional Carpet and Pest control contractor.
This guy is the best. Forget the rest. 👍
Job well done. Had tiles and carpets cleaned and had pest treatment. Very efficient and courteous.
Great job! Came up like new. 🙂
Reliable, friendly, on time, fast and efficient and did a great job on carpets and couch! Defiantly use this company again in future and highly recommend them 😊 Lana
Best around, great brother in law, does a superb job. Simply the best. 🙂
This Company came highly recommended from a work colleague. Warren was excellent to deal with. I also had to change my booking which was no problem. Lachlan was extremely professional and did am awesome job. The carpet came up a treat. I’d highly recommend The Carpet Surgeon.Thank you!
Great Job, good price, will use again!
What fantastic service we received! Warren was on his way to our place within 30mins of speaking on the phone with him. He did a very thorough job and would definitely recommend his services. Thanks Warren!
Thanks guys. Great service! Professional and very friendly.
Feedback received from our Google Reviews.